Hey there Star Wars fans; happy Star Wars day. Today I would like to have done a real Star Wars celebration by watching the movies in the machete order; 4, 5, 2, 3, 6. Even though episode 1 may be my favorite movie, I only have it on VHS and I currently don't have my VCR connected to my TV. However, I have 2, 3, 4, 5, and 6 on DVD so I could watch them on my PS3, 360, or laptop, and since I have the option to watch the movies required for machete order, I would try machete order.
However, I didn't get to watch any Star Wars movies today. I was really busy. First I went to church, nothing out of the ordinary there. Then I fixed my neighbor's snow blower. The last time she used it, the ripcord broke and it retracted into the snow blower. She said she would get it serviced, but after getting me my new job, I told her I could try to fix it. My brother and I basically took the snow blower apart and rethreaded the ripcord. That took about 2 hours. I thought that would be it, but then my grandparents had problems with their phone again, so I went out to their house, looked at the phone modem, called Comcast tech support, and told them "fix this right now or we're switching to WOW." This was the 5th time in a month that they've had issues with their phone. They've had 4 different techs come out to "fix" the issue, every time it lasted 4 days at most. The guy at Comcast tech support did his magic and said "we'll need to send a technician out we can have one out to you first thing in the morning." I said "no, you've screwed us enough, and we're done. This would be the 5th tech to come out to fix this problem, and if it wasn't fixed the other 4 times, why should I believe that it'll get fixed this time?" He said "I'm sorry for your inconvenience" and I told him "no, this is not 'just an inconvenience,' my grandma has serious health issues and relies on her phone to get info from her doctors. We're not going to take this anymore. We're leaving." He tried to talk me into staying, but I just said "no, Comcast screwed us, and we're not going to take it. You've lost a customer. Tell your higher ups that Comcast wasn't able to fix a problem after 5 different times, and that's why you lost our business. Good day sir." After that ordeal, I called WOW and set my grandpa up with their cable and phone service. They tried to upsell me on internet, HD DVR, multiple HD receiver boxes, but I stood firm on what we wanted. The price was a little larger than what he's paying for Comcast, but in the cable duopoly in his townhouse complex between WOW and Comcast, a higher price is worth the competent service.
For the longest time, Comcast had a Monopoly in his townhouse complex, and people really didn't like Comcast. About 4 years ago the townhouse complex allowed WOW to service the complex. He switched almost immediately because he didn't like Comcast and my family likes our WOW service. They were great to him for 3 1/2 years, then they raised his prices by like $50. He switched back to Comcast because they gave him a much better deal. That lasted about 1 month, then he started having troubles with the phone service. Now starts our previously mentioned ordeal with the phone service. We've never had issues with WOW service, just it got expensive. Now the decision is "reliable service for a higher price," or "terrible and unreliable service for a low price." We went with "reliable service for a higher price." Later.
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